Rollout of Alternate RRC Online Home Page

09/15/2015

As a part of the Railroad Commission of Texas’ IT Modernization Program, the agency deployed an alternate version of the RRC Online System homepage on Sunday, September 13, 2015. The alternate version changes how users log in and navigate to their applications (i.e. drilling permit applications, completion reports, production reports, pipeline safety forms, etc.). When logging into the RRC Online System, users can access, test and provide feedback on the alternate version for a period of time. Development of the alternate version was in response to the results of a survey of the approximately 15,000 RRC Online System users earlier this year. The goal is to have the alternate version become the new version of the RRC Online System.

A demonstration, to provide an overview of the changes to the RRC Online System homepage, was given by the Commission on September 1, 2015. To access the demonstration video and questions and answers document, visit the AdminMonitor website at http://www.texasadmin.com/tx/rrc/. To access the video directly, visit the AdminMonitor website at http://rrc.adminmonitor.com/org/rrc-090115/.

After users log into the existing RRC Online System, there is an option to test the alternate version features, navigate to filing applications and provide feedback. (See the picture below for an illustration of how users will navigate to the new RRC Online System once it is made available.)

RRC online navigation - old

A tool called the Beta Bar will be available via the new RRC Online System homepage to allow users to provide feedback on the alternate version. If you have questions or experience any difficulties, use the feedback mechanism in the Beta Bar to communicate the question and/or difficulty. You may RETURN to the “current/normal” RRC Online System homepage and continue your business activities at any time.

In order to access the Beta Bar, click on the Share your feedback link from the Beta Bar located at the top of the alternate RRC Online System homepage. (See illustration below.)

  1. Click on the Share your feedback link from the Beta Bar located at the top of the screen.

Beta Bar

  1. The Beta Feedback Form page displays.

beta feedback

 

  1. Complete the How Can We Improve the New Operator Portal? section.
  2. Click the Send Message button.

If you have questions or need immediate assistance related to RRC Online System, use the list below to identify the appropriate Commission division or district office to contact.

For Help About

Application

E-Mail

Telephone

SAD Form
Login
Passwords
Creating Accounts

Account Administration

 

 

rrconline-security@rrc.texas.gov

512-463-7229

Drilling Permit Applications

Drilling Permits

drillingpermits-info@rrc.texas.gov

512-463-6751

PR Filing
PR Data

Production Reports

productionreporting-info@rrc.texas.gov

512-463-6726

New Lease Built Query

New Lease Builds

prorationunit@rrc.texas.gov

512-463-3905

RRC Website

RRC Website

Websupport@rrc.texas.gov

 

H10 On-line Filing

H10 Filing System

H10Info@rrc.texas.gov

512-463-6792

Pipeline Safety Application

Pipeline Integrity Filing

Safety@rrc.texas.gov

512-463-7056

Third Party Damage

Texas Damage Reporting Form

tdrfinfo@rrc.texas.gov

512-475-0512

Filing Completions and Directional Surveys

Completions

prorationunit@rrc.texas.gov

512-463-3905

Groundwater Determination Letter

GW-1

gau@rrc.texas.gov

512-463-2741

SWR-13 Exception Application

SWR13-EX

Contact district office