Why are well applications still in my Work in Progress queue?
An application that is in your Work In Progress queue will be automatically deleted by the system after
30 days of inactivity unless there was a payment attempt made for that application. If there was a
payment attempt made for an application, it will remain in the queue indefinitely. We are aware of this
issue, and regret any inconvenience it may cause. This system limitation will be addressed when the
Drilling Permits online system undergoes a major upgrade, or is rewritten.
Is there a certain way the system accepts well numbers?
Can I change my location after the filing has been submitted to the RRC?
Can I change information on the General Information page after adding fields to the permit?
Do I have to complete every field on the General Information page before saving?
Where do I enter the field details?
Where do I enter the field name?
Why can't I delete a field?
There are two possible reasons. If you only have one field in the table on the Field List page, it is considered the primary field and you cannot delete a primary field. To remove this field, add another field and make it the primary field. Then the system allows you to delete the original field.
Also, if a plat is associated with a field on the Attachments page, you cannot delete the field. Go to the Attachments page and delete the association and, if it is the only field associated with the plat, delete the plat.
The field I selected will not allow me to select Oil or Gas, why?
Can I change the reference name of a profile?
I do not see a Field Details tab; how do I enter details for a field?
When I add a second field, why is the surface location and wellbore profile data already filled in?
The total acreage in my lease is less than required by field or statewide rules; can I still apply for a permit?
What is required if I apply for an exception to SWR 37 and/or 38 and I cannot determine who is the immediate offset Operator or mineral interest owner?
Who is required to receive notice for a SWR 37 between well exception?
Who is required to receive notice for a SWR 37 lease line exception?
Who is required to receive notice for a SWR 38 exception?
I only have a partial plat. Is that ok to file?
Why is the system showing my attachment is too large to upload?
Why is the system kicking me out when I am uploading my attachment(s)?
The plat is not a computer file; can I still attach it to the online form?
Scan the plat it to make it a computer file. Once it is a computer file, you can open it in most paint programs and save it as a .TIF or .PDF file.
What is a "certified" plat?
For the plat to be recognized by the RRC as "certified," it must meet one of the following conditions:
- 1. A certified surveyor prepared the Plat and the surveyor's seal is on the plat.
- 2. Anyone in the company with knowledge of the facts can certify with the statement, "All information on this plat is true to the best of my belief and knowledge."
Can I enter a comment from any screen in the application?
Can I change an existing comment?
Has my permit been submitted once it has no errors and I've clicked Submit?
Can I check to see my filing before it has been submitted to the RRC?
Can I file online and pay for several W-1's at once?
Can I submit the application without a payment?
If I pay too much, will I receive a refund?
My system timed out while I was in the middle of making a payment. What do I do?
Be sure to process you payment within an hour or you'll get a Session Timeout on the Payment Portal page.
If you have not put in the credit card payment, please check your "work in progress" queue to see if the filing is still in there, if it is still there, you most likely did not get charged and continue the payment process.
If you did put the credit card number in the system, DO NOT ADD CREDIT CARD NUMBER AGAIN. First, check to see if the filing is in your work in progress queue, if it is, then call the RRC at 512-463-6751 and explain your situation. The system may have accepted the credit card payment but failed to move your filing into the RRC Online System. If you file a payment twice on the filing, the fees will be non-refundable and credits will not be given for future filings.
Will I get confirmation once I have submitted my filing to the RRC Online System?
Under what conditions can I receive a refund or credit from the RRC?
How do I file drilling permit applications online through the RRC Online System?
- Designate a Security Administrator(s) by filing of a Security Administrator Designation (SAD) Form with the Railroad Commission if one has not already been designated. The Commission assigns a User ID to the Security Administrator.
- The Security Administrator must assign User IDs and filing rights for any person filing electronically. DO NOT FILE A SAD FORM FOR EACH PERSON FILING ELECTRONICALLY.
- Log into the RRC Online System by entering the User ID and password assigned to you by your Security Administrator. (You can change your password once you have logged in.)
- Select the Drilling Permit Applications System, and file your application online using the pages that are provided.
- If you are set up to file your PR reports online only, you still must be set up to file Drilling Permits online.
What is needed to file drilling permit applications electronically?
To submit filings through the RRC Online System, the following is required:
- Personal Computer
- Internet connection
- Standard web browser, such as Microsoft Internet Explorer (version 5.5/SP2 or higher)
- Image scanner for capturing attachments electronically (IN .TIF FORMAT ONLY).
- A scanning resolution with a minimum of 200 dots per inch is required for recording documents that contain no type font smaller than six points. For documents with a type font smaller than 6 points, scanning resolution must be adequate to ensure that no information is lost.
For plats, Operators are required to enter pre-scanned plat paper size and to show a scale bar on the plat. When the scanned plat is printed out from the electronic record on the same size paper as the original, the scale is the same. The bar ensures that the scale is identical.
- Visa, Master Card, American Express, Discover, or e-check for payment of permit fees. Payment of fees may only be made through the State of Texas payment portal by credit card or e-check. Access to the payment portal is provided with the application. A 3% processing fee is added to each charge. ALL FEES ARE NON-REFUNDABLE.
How will I file my plat and other forms that need to accompany my application?
Scan and save your plat and any forms that need to accompany your application. The online application pages provide the ability to search for, attach and identify the scanned files as part of the application. ALL ATTACHMENTS MUST BE IN EITHER.TIF OR .PDF FILE FORMAT. If your application requires an exception and you must attach a service list that file can be saved and attached in any of the following formats; .CSV, .TIF, .PDF, .DOC or .DOCX.
Can I still submit drilling permit applications on paper forms?
Is the Drilling Permit Application available through the RRC Online System a different from the one previously available through the ECAP System?
The new application is similar to the one previously available through ECAP but has been enhanced with some additional features including:
- Ability to expedite processing of electronically filed permits by paying an expedite fee.
- Option to select multiple fields instead of entering one field at a time.
- Ability to copy location information from a primary field to other fields to eliminate duplicative key-entry.
- Expanded query capability that includes a broader range of drilling permit information including historical permits.
- New online help pages to assist filers.
How will I be informed about problems with my drilling permit application if I file online?
How will I be informed when my permit is approved if I file my drilling permit online?
My plat is too large to fit on scanner. What should I do?
What setting should I scan with?
The online system is saying that my filing will expire in 30 days, I have not spud my well yet. Why is the system telling me that?
The online system will not let me make changes on my filing. Why?
I noticed information is different on my filing than what I submitted. Why?
How many characters are allowed in the Lease name box?
Is it possible to reuse documents already submitted to the RRC in a new permit application filing?
If you are using the new Reapply for an Expired Permit process you will have the ability to choose to use the original documents filed with the expired permit as long as what was originally filed is still valid. Attachments that will be automatically associated are the Plat, Log, P-12, P-16, and W-1A. If the expired permit required an exception to SWR 37 or SWR 38 any attachments filed in support of that exception like the Service List or Waivers will not be able to be reused. Current resolution materials will be required to be attached and certified by the applicant.