Capitol Complex Construction

If you are planning to visit the Railroad Commission’s Austin offices in the William B. Travis state office building, please be aware of changes to traffic patterns and the availability of metered parking in the area due to the Capitol Complex Construction project.  Click here for additional information.

Informal Gas Transportation Purchase Complaint - Preliminary Information

Upon submission of the online form you will be redirected to our Informal Gas Transportation Purchase Complaint home page. The information submitted will be sent to the email address that was included in the form. If you do not receive an email response, please let us know.

NOTE: If you have a complaint concerning your natural gas bill, do not submit your complaint using this online form.  Please refer to the Residential Gas Utility Complaint Process.

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Complainant Information
Respondent Information