RRC ONLINE General Maintenance This Weekend

Due to general maintenance, the RRC Online system will be unavailable beginning at 4:00 p.m. until 11:00 p.m. on Sunday, September 28, 2025. Service availability for the system will be returned as quickly as possible.

Customer Complaint

Upon submission of the online form you will be redirected to the Bill Complaint Process webpage. If you do not receive an email response within 5 business days, please let us know.

In case of emergency or an urgent issue, email us at GasComplaints@rrc.texas.gov

Complaint Form 1 of 3

Account Holder’s Information
Alternate Contact Information

Commissioners

Research

General

Audiences