Informal Complaint Statistics

General Summary of Informal Complaints - The count on this page includes informal complaints filed since July, 1996.  The information is updated every six months.


A review of the current and settled complaints as of March 17, 2017 provides the following data:
  • 20 active complaints/inquiries on file
  • 126 settled complaints or complaints moved to the formal complaint process.

A breakdown of the 126 settled complaints are as follows:

  • 118 settled
  • 8 moved to the formal complaint process

Complaint Category Definitions:

Active - complaint in process

Settled- complaint was settled either by resolution of the issue or the decision of the parties not to pursue the complaint further.

Formal Complaint- parties to the informal complaint moved the complaint to the Commission's formal complaint process.

Last Updated: 3/17/2017 4:45:07 PM