Informal Complaint Statistics
General Summary of Informal Complaints - The count on this page includes informal complaints filed since July, 1996. The information is updated every six months.
A review of the current and settled complaints as of September 14, 2016 provides the following data:
- 13 active complaints/inquiries on file
- 126 settled complaints or complaints moved to the formal complaint process.
A breakdown of the 126 settled complaints are as follows:
- 118 settled
- 8 moved to the formal complaint process
Complaint Category Definitions:
Active - complaint in process
Settled- complaint was settled either by resolution of the issue or the decision of the parties not to pursue the complaint further.
Formal Complaint- parties to the informal complaint moved the complaint to the Commission's formal complaint process.
Last Updated: 9/20/2016 9:39:47 AM